Free tool
Deduction reason-code lookup
Type a charge from your remittance — “spoils”, “MCB”, “fill rate”, “unsaleables”, “short” — and see what it means, whether it's disputable, and how to fight it. Covers KeHE and UNFI.
- KeHEShortage / OS&D deductionsHighly disputable
Money KeHE withholds because its distribution center recorded receiving fewer cases or units than you invoiced — the most recoverable KeHE deduction type.
Also known as: OS&D, receiving discrepancy, carton shortage, concealed shortage · A large share of these are recoverable with the right backup.
- KeHEManufacturer chargebacks (MCB)Often disputable
Promotional discounts KeHE extends to retailers and passes back to you — plus a processing fee that has been 8% of the MCB amount (minimum $65 per DC).
Also known as: manufacturer chargeback, MCB fee, extra performance, EP fee · Frequently recoverable when unauthorized, duplicated, or misapplied.
- KeHESpoils & warehouse damageUsually valid
Charges for product deemed unsellable in KeHE's DC — plus a per-unit disposition processing fee documented at about $0.29 per unit.
Also known as: warehouse spoils, swell allowance, unsaleables, disposition fee · Often legitimate, but worth checking for duplicates and policy breaches.
- KeHEFill-rate / service-level penaltiesOften disputable
A penalty when you ship less than KeHE ordered — 3% of the shorted product value when fill rate falls below KeHE's 98% threshold.
Also known as: fill rate shortfall, service level penalty, short shipment fee · Frequently recoverable when unauthorized, duplicated, or misapplied.
- KeHEPricing & deal discrepanciesHighly disputable
Short-pays where KeHE paid a different price than you invoiced, or applied a deal you didn't agree to — among the most recoverable deduction types.
Also known as: price discrepancy, cost discrepancy, deal not on file, unauthorized deduction · A large share of these are recoverable with the right backup.
- KeHEPromotional billbacks & scan-downsOften disputable
Pre-agreed promotional expenses KeHE passes through — scans, TPRs, ad allowances and category fees — billed on billback statements.
Also known as: billback, scan-down, TPR, ad allowance, category management fee · Frequently recoverable when unauthorized, duplicated, or misapplied.
- UNFIShortage & misshipment deductionsHighly disputable
UNFI deducts for units it says it never received, or received against the wrong PO — a factual dispute that makes shortages the most recoverable UNFI deduction type.
Also known as: OS&D, misshipment, receiving discrepancy, short ship · A large share of these are recoverable with the right backup.
- UNFIUnsaleables (damage & spoilage)Usually valid
Chargebacks for product damaged or spoiled while in UNFI's possession, plus percentage-based allowances baked into your agreement.
Also known as: damages, spoilage, swell allowance, Fair Share · Often legitimate, but worth checking for duplicates and policy breaches.
- UNFIManufacturer chargebacks & off-invoiceOften disputable
Promotional discounts and trade programs UNFI funds and bills back to you — MCBs and off-invoice deals, verified against MCB backup you can request by email.
Also known as: manufacturer chargeback, off-invoice, promotional deduction, trade · Frequently recoverable when unauthorized, duplicated, or misapplied.
- UNFIPricing & cost discrepanciesHighly disputable
Short-pays where UNFI paid a different cost than you invoiced, or applied a deal you didn't agree to — among the most recoverable UNFI deduction types.
Also known as: price discrepancy, cost discrepancy, deal not on file · A large share of these are recoverable with the right backup.
- UNFIFreight & backhaul allowancesOften disputable
Deductions to cover freight when UNFI moves your product — a percentage or per-pallet allowance that must match your agreement's rate.
Also known as: freight allowance, backhaul, pickup allowance · Frequently recoverable when unauthorized, duplicated, or misapplied.
- UNFINew-item & slotting feesOften disputable
Launch fees charged per SKU for each new distribution center — about $500 per SKU per DC (or ~$1,200 without UNFI's advertising agreement) — plus free-fill requirements.
Also known as: slotting, free fill, new DC fee, placement · Frequently recoverable when unauthorized, duplicated, or misapplied.
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