Deduction type
Pricing & deal discrepancies
Short-pays where the buyer paid a different price than invoiced, or applied a deal you didn't agree to — among the most recoverable deduction types.
Ledger Deduction Recovery Team · Deduction recovery specialists working with emerging & mid-market CPG brands
Last reviewed: August 4, 2026
Educational content — not legal, tax, or accounting advice. Verify deadlines and fee details against your current distributor agreement before disputing.
A pricing (or deal-discrepancy) deduction happens when a buyer pays a different unit cost than you invoiced, or applies a promotional deal that doesn't match your records.
These are among the most recoverable deductions because they hinge on a documented number. If your PO, cost sheet, or signed deal disagrees with what was paid, the difference is owed back to you — it's a documentary dispute, not a negotiation.
Most pricing deductions trace to a cost change that wasn't synced on both sides, or a deal keyed to the wrong SKUs, dates, or rate.
Selling through KeHE? See how pricing & deal discrepancies work at KeHE, including the specifics and how to dispute them in K-Solve.
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Analyze my deductions — freeFrequently asked questions
Why are pricing deductions the most recoverable?
They hinge on a documented number — your agreed cost. If your PO, cost sheet, or signed deal disagrees with what the buyer paid, the difference is provable and owed back to you.
What causes pricing deduction errors?
Most trace to a cost change that wasn't synced on both sides, a deal applied to the wrong SKUs or dates, or a deal claimed with no authorization on file.
Other deduction types
- Shortage deductionsA charge for units the buyer says it didn't receive against your invoice — one of the most recoverable deduction types because it turns on delivery documentation.
- Manufacturer chargebacks (MCB)A promotional discount a distributor gives a retailer and bills back to the manufacturer — often with a processing fee on top.
- Fill-rate / service-level penaltiesA penalty for shipping fewer units than were ordered — distinct from a shortage at receiving, and typically a percentage of the shorted value.